Our action management solution is based on powerful Microsoft technologies that provide a wide range of applications for handling information and documents. Simple operability and transparent documentation of processes enable you to keep an overview of all initiated measures. Within the action management, areas such as document control, audits, risk management and CIP (continuous improvement process) are centrally consolidated and monitored. An automatic reminder and resubmission function enables the implementation on schedule.
Furthermore, within our action management solution, complaints and supplier master data as well as data from electronic forms (3D, 8D, inspection report, etc.) are managed. In addition, a workflow is incorporated into the task management system, which starts as soon as a new notification is entered and informs the responsible department for clarifying further actions. With the help of the status query (open/new, in process, all completed) all tasks and their further processing within the task management (my tasks, open tasks, pending tasks) can be tracked.